Your name, phone and email, and a password. That’s it.
2
Tick what you’d like
Our standard list of 254 items, from steaks and deli meat to milk, bread and dog treats. Enter how many of each.
3
Choose how often
Once, every week, every 2 weeks or every 4 weeks. Order before 3 PM and your first pickup can be three days later.
4
Pay online, pick up in store
Pay by card when you send your order. We confirm it and pack it. Meat and anything sold by weight is weighed and paid at the till.
On the List
The same items we keep on the shelf, at our shelf prices. Your order keeps a running total as you go.
Sold by weight? Meat, deli and items priced per lb or per 100 g show an estimate and are left out of the total, because we weigh them when you pick up.
Prepay on a Rooted Foodery gift card and get a bonus on the card. Add the card to your account, order fresh every week from it, and see your balance online.
Delivery in Simcoe County for $10 an order, or pick up in store.
The account is free. When you send your order you pay for it by card on Clover’s secure payment page, with HST where it applies. Meat and anything sold by weight is weighed and paid at the till when you pick up. If your order repeats, you pay for each pickup from your account, or at the till. VIP card orders are paid from your card.
Why is meat left out of the total?
Meat, deli and anything else sold by the pound or 100 g is cut and weighed for you, so the exact price is only known at the till. Your order shows an estimate for those items so you have an idea.
Can I change or stop my order?
Once an order is placed it’s locked online, because we start bringing in what’s on it. Call us and we’ll change it or pause it for you. You can stop it yourself in your account with 72 hours’ notice; inside 72 hours, the next pickup goes ahead and the order ends after it.
How soon can I pick up?
We need 72 hours to pack a new order. Order before 3 PM and it can be ready three days later from 3 PM (order Monday morning, pick up Thursday after 3). Order after 3 PM and the earliest is four days later.
How often can I pick up?
Once, every week, every 2 weeks or every 4 weeks. A schedule repeats on the same weekday as your first pickup.
What is a VIP card?
A prepaid Rooted Foodery gift card with a bonus on it: pay $500 and get $525 on your card, pay $1,000 and get $1,075, or pay $1,500 and get $1,650. Add it to your account, order from it, and see your balance online. VIP orders can be delivered in Simcoe County for $10 an order (our delivery company sends you a notification when it’s on the way), and VIP card holders get 10% off all our catering.
What if my order costs more than my VIP card holds?
Top up your card at the counter or by calling us, or pay the rest by debit or credit at the till.
What if something is out of stock?
We’ll swap it for the closest thing or leave it out, and add a note to your order. Call us if you’d rather we checked first.
Come On In
HoursMon – Sat 8 AM – 8 PM · Sun 10 AM – 6 PM
25 King Street South, Cookstown Right off Highway 27, with parking at the door.